Go to PM Canada
Forgot Your Password
Aids to Daily Living
Bath and Toileting
Tourniquet and Cuff
Wound & Scar Care
About Patterson Medical
Pediatric Order Forms
Competitor Cross Search
Back to Help Center
Inactivate Online Account
Report Suspected Fraud
This website takes every precaution to protect our users' information.
Our entire site, including but not limited to areas where we ask users to enter sensitive information (such as credit card or bank account numbers) is encrypted and is protected by an advanced 128-bit encryption software protocol – SSL.
While we use SSL encryption to protect sensitive information online, we also take steps to protect user-information off-line. Only employees who need the information to perform a specific task are granted access to any personally identifiable information.
Patterson places the utmost importance on protecting information transmitted via our website and takes security precautions to protect all such information from loss, misuse, and alteration. These precautions are regularly reviewed and enhanced as part of Patterson's ongoing commitment to customer security and privacy.
If you have any questions about the security at our website, please e-mail us at:
Patterson Medical, Inc reserves the right to alter this policy at any time. Changes will be posted immediately on our website
At Patterson Medical we respect your privacy. Whether you request a catalog, place an on-line order, or e-mail us, your personal information is handled with your privacy and security in mind.
Information Collection and Use
Patterson Medical collects information from our users at several different points on our website:
- In order to use some functions of this website, a user must first complete a registration form. During registration a user is required to give their contact information (such as name and email address).
- We request information from the user when completing an order. Here, a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used specifically for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
-Cookies are bits of information stored on your computer that enable us to customize your shopping experience and identify you when you return. Cookies can be disabled, but please keep in mind that if you do so, your browsing experience may be limited.
* Log Files
- We use IP addresses to analyze trends, administer the site, and track user movement only within our website. IP addresses are not linked to personally identifiable information.
-Patterson Medical may also retain the content of the communications that are sent to our customer service representatives.
The information collected by Patterson Medical is used to, among other things, aggregate statistical information, facilitate system administration, improve the content of the website, fill orders, and also to respond to user requests for information and to otherwise render service. Patterson Medical may also use the information collected to notify site users of changes to the website, to notify visitors of new products, special promotional offers, or for other legitimate business purposes. If you do not wish to receive e-mails from us, please contact
Confidentiality and Disclosure
Patterson Medical considers the personally identifiable information contained in our business records to be confidential. Patterson Medical does not provide any personally identifiable information to other companies except when necessary to render service. We may disclose personally identifiable information about you to our employees for Patterson Medical’s internal business purposes, as well as to outside auditors, professional advisors, service providers and regulators. We make these disclosures when the disclosure is necessary to render, or conduct a legitimate business activity. We may also be required by law or legal process to disclose certain personally identifiable information about you. Patterson Medical may use and disclose personally identifiable information as provided for by applicable law in order to perform legitimate business activity. Some examples: billing and invoicing, administration, surveys, collection of fees and charges, marketing, service delivery and customization, maintenance and operations, technical support, hardware and software upgrades, and fraud prevention.
We make every reasonable effort to protect site user privacy as described. Nevertheless, we may be required by law to disclose personally identifiable information about a site user without his or her consent and without notice in order to comply with a valid legal process such as a subpoena, court order, or search warrant. We may also use or disclose personally identifiable information about you without your consent to protect our customers, employees, or property.
Transmission of Information
Patterson Medical transmits personally identifiable and non-personally identifiable information about you when you receive e-mail, or electronic documents. Our transmission of this information is necessary to render service. Patterson Medical may use third parties to deliver some features and functions of service, such as electronic document delivery. These third parties are not permitted to use your personally identifiable information except for the purpose of providing their services.
This website contains links to other sites. Please be aware that Patterson Medical is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personally identifiable information. This privacy statement applies solely to information collected by Patterson Medical.
Inactivate Online Accounts
An online account may be inactivated by email request to
. Inactivation could take up to 24 hours and only applies to registered online accounts, not ordering accounts. If there is an urgent security issue, please change the account password and email address if necessary and contact
Report Suspected Fraud
If you suspect that you’re login information has been misused by other parties or fraudulent ordering is occurring on your account, please change your password and contact
My Supply List
My Address Book
Copyright© 2014 Patterson Medical Holdings, Inc.